Meta Business Suite App Reviews

1071 add

Keeps crashing when I try to change message settings

Decent but not the most user friendly

Keep deleting and redownloading

Every time I add a friend so they can help me with my page the drop down menu doesnt show them. Please fix this and also make it so you DONT need to "friend" all your admins thanks..

Notification problems

I dont receive any push notification from the app even though I enabled it in the settings. Only when I open the app, it shows up on the little icon bar.

Fix it!!!

So now we. I longer have the ability to delete messages? STOP MESSING WITH IT! This new version is terrible. Archived messages have been disappearing Stilk cant see ALL comments only what you seem to be relevant

MESSAGE PHOTOS

I would give it a 0 if i could. I keep deleting my page and re installing the app every time a customer sends me a photo of what they want to be customized. I am unable to view the photo unless I reinstall it again. I can pnly see blank photo! So if she changes her mind again and decides to send another photo, i have to do the deleting and reinstallation process again!!!! Its updated, my phone works perfectly fine. I see photo being sent to me from my Own page but never to my business page!!!

Awkssss

We obviously will get use to the new messy inbox, but it was a very abrupt change.

Inbox is terrible

I still hate the Inbox feature since its redundant with the notifications pane. Super annoying to see dupe pings and then I cant even bulk resolve notifications to clear them out. I use Instagram and see notifications there. There is no reason why Id want to see them in the Facebook app as well.

Newest Update is Great!

After the totally disastrous June 29th update, this July 3rd update is working great and has lots of extra handy new features!

Horrible.

Messaging is super slow. Dont get notifications from some customers. And today..... I cant post photos to my page! Super frustrating!!! So many problems with this app. I cant open, read, or respond to my messages. What is the point of having this app if its useless. I am losing $. Also, cannot attach photos!!!! Just a nightmare.

Ugh! Even more advertising focus & inboxes for everything?!

This app was fine the last update, but Facebook loves creating a product to better grab your money through "Boost This" or "78% pages on Facebook get XYZ visitors after boosting posts similar to this" messages, now even in the regular Facebook app. I realize its Facebooks platform, but if changes are messing with Pages and businesses, time to take it elsewhere for me, or hope Facebook reverts features back. I hear a competitor has a better advertising platform and app which performs better at a cheaper rate. Also, your page URL now has /pg/ before it, so hopefully this wont effect links to my Page, but if this revision is any case of handling, Facebook is going to keep pushing advertising and care less about its platforms users and businesses. I, too, do not like the change in bottom menu. Why is Instagram integrated without option? Why do I have an Inbox and Message folder? The only change with menus thats positive, the ✔️ which allows messages to be marked read and archived, though it doesnt need its own inbox where messages are missed for days with no notification other than the iOS notification badge number. Please, revert the app back. I will no longer advertise through Facebook until these issues are corrected, and help me and my business, not Facebooks bank acct.

So so update

So I ended up getting the new message feature and how you can see your comments on your Instagram straight from here its pretty cool and all the only thing I do not like is that my notifications tell me theyre there I go check them and the little red bubble still shows like 50 unseen notifications even if I open them.

Annoying

I really am not a fan of how the pages manager has the special tab for looking at comments and messages for Facebook and Instagram. It doesnt have the same response functions as Instagram (and Im just gonna actually go on my Instagram app to post and comment anyway, so this is useless and just annoying). Please just bring it back to what is was before-messages ONLY and comments and likes in the notifications!!

Unreliable, simply unreliable.

I run most of my business traffic through Facebook, and for a while had an easy time using this app on android, we switched to iPhone and the pages app is either trash or just slightly better than trash. The notifications sometimes work great, and when the inbox does finally load, I have to swipe close the app and re open it just to see the response, God forbid another admin responds, youll never see each others response and your organization ends up looking like it has a multiple personality disorder. Its sometimes better to just uninstall it and use the actual Facebook app to respond to messages. FACEBOOK, I HAVE ONE SUGGESTION FOR YOU. USE THE GD APP, FOR YOURSELF BEFORE YOU RELEASE IT, BECAUSE YOU ARE RELEASING TRASH THAT MAKES THE PAGES THAT USE IT SEEM RETARDED.

Stop messing with it!

The last couple of reviews have irked the mess out of me. Constant notifications/comments popping up, but when I go to the notifications to pull it up, they arent there. I check them on my laptop, and they are there. Still cant get the red notification bubbles to go away, even when nothing is there. Messages are finally pulling up again. Every time theres another update, something else goes wrong. Its so frustrating! ?

Comments from customers in the inbox area

Please fix this!!! It makes it so hard to edit posts. Change the comment notifications back to how it original was!!

Never works properly

Youre better off just using your computer. Takes absolutely forever to load, occasionally redirects you to your Facebook for mentions, laggy. I dont even try using ads manager via the pages app because of how slow it is and how many redirects any action has. Update better fix it or else it is goodbye to this app.

Worked before the update

I cant access my messages or reply to my customers instantly. This needs fixed asap! Update: Thank you for fixing the messaging

Cant even open!!

Ive downloaded this app and deleted it 5 times!!! It will not open!

Thanks for fixing the inbox issue!

Updating previous review after the patch and fix. Working better now that the inbox issue is resolved. Thanks for being responsive.

Does not work for me!

We get a lot of our scheduling through this app when we promote the business. It delays my response time because I can never get it to load the msgs. I have to close and open it a few times or Im in and it kicks me out. I had to download because it was the only way to receive certain msgs. Hopefully it gets fixed. It has potential ?

  • send link to app